Xuralux Focuses On Customer Experience And Support
(EMAILWIRE.COM, February 27, 2015 ) Glendale, CA -- Xuralux, a new cellphone accessory company, places its greatest emphasis on customer experience and support. Recently launched at the beginning of this year, Xuralux's first product is a tempered glass iPhone 6 screen protector.
According to a Customers 2020 Report, by the year 2020 customers "will expect companies to know their individual needs and personalize the experience [the] customer experience will overtake price and product as the key brand differentiator."
"Just because teams or businesses are in the same industry does not mean that the way they deliver customer service are always comparable," said Mark Smith, senior manager of data and analytics at Xuralux, "Products should already be high quality, and hopefully at a reasonable price our main objective is to satisfy our customers by making their experience with us not only pleasant but exciting for long lasting relationships."
One costumer recently said on Amazon, "Everything is good. I loved the way they have guided me in ordering the product to helping me in how to put it on my phone, also they have sent another email asking whether I have any problems"
In regards to customer experience, one reviewer on Amazon said, "I love it! I have never been a big fan of screen protectors, but this one is great! With a bigger phone I'm more accident prone and I found that this screen protector actually protects your phone. I always throw my phone in my bag with my keys and now I don't have to be afraid of it getting scratched and loosing its ascetically pleasing design and look. And I don't have any problem having it fit with any of my cases! (Which is a big deal for me). Everyone should get the product. Happy customer."
Xuralux's screen protector is tempered glass with extra nanostructured and silicone coatings. It is easy to install and comes with a Lifetime Guarantee- "No-Hassle, Free replacement guarantee."
The iPhone 6 screen protector is for sale on Amazon.com
A cell phone accessory company currently specializing in IPhone 6 screen protectors
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