Midwest Health Solutions Receives Commendations For Good Customer Service
(EMAILWIRE.COM, February 16, 2015 ) Titusville, FL -- Midwest Health Solutions, a company that sells health and personal care products, get commendations from repeat or even first time customers. The company provides users with high quality products, such as shoe insoles, TENS unit replacement pads, neck and back brace, and Cooling Midwest Health Solutions is an authorized seller of ChiliPad. and heating mattress pad, from prominent and trusted brands like Hydrofeet, Chili Technology, and Syrtenty.
The company sells their products both in Amazon and in their website. Currently, the company has 100 out of 100 seller rating in Amazon. It also has 4.9 out of 5 stars in the last 365 days from 997 customer feedback ratings.
According to Amazon, customer feedback includes three (3) considerations: promptness of delivery, appearance and quality of item relative to the advertisement (meeting customer's expectations), and quality of customer service.
Midwest Health Solutions has 0.03% long-term order defect rate, which includes negative feedback rate, among others. The company also has 0.05% pre-fulfilment cancel rate, 0.03% late shipment rate, and 98.72% delivered on time rate in the last 90 days. Their customer service also responds quickly garnering the company a 100% response times under 24 hours rate in the last 90 days. Midwest Health Solutions has a 96.76% perfect orders in the last 90 days as well.
Customers appreciate both the products and the quality of customer service that the company provides. Michelleen Wilson, in her review, mentioned that Midwest Health Solutions "went above and beyond" to help her. She ordered the wrong size, and the company immediately sent her the correct one. "The customer service was great & the response was quick!," raved Wilson.
In the case of kris L., the company willingly refunded the product the Hydrofeet that he bought, which he thought does not work for him. Nevertheless, Midwest Health Solutions provided him with tips and suggestions on how to make the product work for his condition. Now, he is willing to give Hydrofeet a second chance. "I will definitely be recommending this company to my friends and family and hope to give the inserts another chance. Thank you Midwest Health Solutions. It is rare to find people doing business this way and it is much appreciated," shared kris L.
Midwest Health Solutions is committed to providing quality products and excellent customer service, and looking forward to receiving more positive reviews this year.
About Midwest Health Solutions
Midwest Health Solutions is a 10-year-old company specializing in health and personal care items. The company prides itself on combining the best quality products with the best customer service in the industry.
Midwest Health Solutions
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