Nutriden Inc. Promotes Amazons Online Customers Service Excellence With Free Shipping Of Omega-3
(EMAILWIRE.COM, January 12, 2015 ) Calgary, AB -- Haven't joined the online eCommerce culture yet?
"As the world's largest online retailer, Amazon has been a driving force behind the e-commerce movement and changing standards for customer service excellence. Some of the words consumers used in their reasons to nominate Amazon for Customers' Choice included "efficient," "fast," "reliable," "no hassle," "easy," and of course, "free shipping." - Forbes Magazine
Amazon expects Global eCommerce to double in size by 2017, jumping from $1.25 trillion in 2013 to $2.4 trillion by 2017. In the last six years, Global eCommerce doubled from 4 to 8% of total retail sales and is expected to double again in just half that time "which is a phenomenal trend with phenomenal opportunities" according to Tom Shumlich, President of Nutriden Inc.
These changing times are exciting for customers, the sellers and of course Amazon. However, these customers have to come form somewhere and one would have to surmise that there is looming threat for the traditional box stores like Target and Walmart as customers say good bye in favour of worlds largest on line retailer.
Consumers in the past enjoyed a knowledgeable, personal and friendly experience that once was a common with the purveyors of traditional shopping services. However unless one is shopping at the likes of Nordstrom's, J.C Penny etc. this type of service is rare. Perhaps the consumer is not forgoing much by switching to eCommerce experience.
According to Forbes Magazine "The digital age has forced the evolution of customer service. In a world where emails and texts have replaced more intimate forms of communication, where shoppers can complete a sale 24/7 via online transactions, and where showrooming is linking the physical shopping experience with the virtual, the modern definition of customer service seems to have downgraded the importance of direct human interaction. And, let's not forget that customer service in the traditional sense has also been crippled in recent years by an economy fostering a trend toward part-time, minimum wage, less "invested" sales associates."
"The evolved consumer is much more knowledgable about the products they are looking for and are enjoying the numerous on line benefits in growing numbers. The customer can now shop from home making shopping very easy and convenient, they have more selection then whats available on the store's floor, there's more customization, it can be faster and in many cases cheaper" according to Shumlich.
"But more importantly, where customer service traditionally implied face to face experience in a physical store, Amazon has taken customer service to the next level in the digital age which I have experienced personally with my own online shopping at Amazon" Shumlich explains.
"At Nutriden we want to Deliver the Omega-3 product to our customers in the the fastest, most reliable and economical and trusted way possible while providing various options to ship the product free on Amazon.com. For any product that retails on Amazon, they pass on deeply discounted shipping fees to the customer in any case.
When asked, will shipping always be free, Shumlich responded "I can't promise that beyond our initial launch. We're opening the doors here and now and encouraging our customers with various free shipping options for Our Premium Pharmaceutical Grade 100% Natural State Omega-3 Fish Oil Supplement, to get them on line and take their shopping experience to the next level."
About Nutriden Inc.
Nutriden is privately held company that was formed to help people the world over adapt to a healthy lifestyle using Omega 3 fatty acids and nutritional supplements as an integral part of that lifestyle.
Nutriden is committed to providing it's clients and customers a brand of Nutraceuticals (Nutritional Supplements) that is first and foremost safe and of the highest quality, potency and efficacy.
Core corporate values embraced by Nutriden as an integral part of its ethical and social responsibility include a commitment to sustainable practices and the development of philanthropic partnership with the community at large and in harmony with its mission objective.
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